SLW Board Hires New Management Firm


Insider Staff Writer

The Seven Lakes West Landowners Association’s Board of Directors has chosen H.R.W. Management as the development’s new property management company.

The Raleigh-based company will take over management from the Pinehurst-based CAS, which has handled operations for the past three years.

In a statement to property owners, the board said it chose HRW using a process that “followed a formal weighted evaluation procedure used by the U.S. government and many Fortune 500 companies.”

The board heard proposals from HRW, CAS and Grand Manors.

“It was determined that while CAS, the incumbent, was the easiest solution, they were the most expensive and not necessarily the best value. HRW provided a better long-term strategic solution for the community.”

The board has signed a three-year contract with HRW, which includes options for additional years. Terms of the contract were not disclosed.

The board said HRW is working with CAS employees on training, with the new contract set to begin in September.

HRW’s hiring comes a month after the Seven Lakes West board and CAS got into a public dispute over contract discussions and the future of several CAS employees who had worked in the community center. Four of the five employees resigned in early June after saying they could no longer work with the board.

That then set off a series of emails to association members from the board and CAS owner John Stone detailing frustrations over negotiations to extend CAS’ management contract.

“We would like to thank CAS for its many years of support and wish them the best in the future,” the board said in its statement hiring HRW. “As we all know, change is always hard but with the community’s support, understanding and assistance we will be successful moving forward in partnership with HRW in the coming months.

HRW is part of a larger company called Associa, which is the largest property management company in North America. It manages more than 22,000 associations across the United States, Canada and Mexico.